Skip to main content

Privacy Policy

Last Updated: May 9, 2025

  1. Introduction

American Holiday respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, american.holiday, operated through BigCommerce, and process payments through Square.

  1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or make a purchase.
  • Subscribe to our newsletter.
  • Fill out forms or submit requests for support.
  • Participate in promotions or surveys.

Personal Information Includes:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and purchase history.
  • Payment Information: Payment card details and billing address (processed securely by Square; we do not store card details on our servers).
  • Order Information: Items purchased, order total, and transaction details.
  • IP Address and Browser Information: Collected through BigCommerce for security and analytics.
  • Cookies and Usage Data: Collected for enhancing user experience, analytics, and marketing.
  1. How We Use Your Information

We may use the information we collect to:

  • Process transactions and manage orders.
  • Communicate with you regarding orders, updates, and promotions.
  • Improve our website experience (analytics, user behavior tracking).
  • Prevent fraudulent activities and secure transactions.
  • Comply with legal obligations.
  1. Sharing of Your Information

We may share your information with:

  • Service Providers: Square for payment processing, BigCommerce for e-commerce hosting.
  • Shipping Partners: For order fulfillment and delivery.
  • Marketing Platforms: For promotional emails if you opt-in.
  • Legal Compliance: If required by law or to protect our rights.

We do not sell your personal information to third parties.

  1. Payment Processing with Square

All payment transactions are securely processed by Square. Square is PCI-DSS compliant and does not share your payment details with us. For more information on how Square handles your data, please refer to their Privacy Policy.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep track of your shopping cart.
  • Understand and save your preferences.
  • Provide targeted advertisements.
  • Analyze website traffic and usage.

Third-party services like Google Analytics may also use cookies to track user behavior.

  1. Data Security

We use secure servers and encryption to protect your information. BigCommerce provides SSL encryption, and Square uses industry-standard encryption to keep your payment data safe.

  1. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.
  • Update: Correct or update your information.
  • Delete: Request deletion of your personal information.
  • Restrict Processing: Limit how your data is used.
  • Object: Opt-out of marketing communications.
  1. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

  1. Changes to this Privacy Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a new effective date.